Excellent healthcare has no boundaries. Wherever you live, you want the best medical and health services for you and your loved ones. The Patient Access department at Mercy Hospital has a comprehensive program dedicated to meeting the needs of international patients and their families.

Mercy Hospital offers an array of services even before the patient arrives for medical treatment. Its services including: coordination of hospital appointments via centralized scheduling and registration, insurance verification and authorization, and financial counseling. The multilingual staff is specially trained to deal with the unique needs of international patients and their families and is firmly dedicated to ensuring individualized assistance prior to the patient’s arrival and upon their return home.

For more information, please contact Mercy’s International Services department at (305) 285-2735

Patient Access Department

The Patient Access Department is located on the first floor in the Admitting Department in front of elevator A in the hospital’s main building. International patients are welcome to visit Mon - Fri between the hours of 8:00am and 4:30pm or may call (305) 285-2735 for inquiries or to make an appointment.